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Policies

Policy:

NO REFUNDS. NO EXCEPTIONS.

EXCHANGES ON CASE-BY-CASE BASIS ONLY.

Exchange Policy:

At Ritzy Trinkets, we are fully committed to our customers' satisfaction and want you to truly enjoy our products. If you are in any way dissatisfied with your purchase please email us right away, info@ritzytrinkets.com. Or use our contact page. To complete your exchange, we require a receipt for proof of purchase. We will accept exchanges on a case by case basis within 7 days of receipt of purchase, for exchange of the same item only.  We only replace items if they arrive defective or damaged. We reserve the right to decline an exchange request if there is no just cause. 

To complete your exchange, we require a receipt or proof of purchase.

CANCELLATION POLICY:

If you are in need to cancel your purchase, for any reason, please email us right away, info@ritzytrinkets.com. Or use our contact page. We are able to cancel your purchase anytime prior to shipping. Once item has shipped, we are no longer able to cancel your order + we do not accept return + exchanges are on a case-by-case basis.